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frequently asked questions

Borrower's Guidelines
How do I get a Library Card?
How many books can I check out at one time?
How many days can I check out a book or a movie?
How do I renew an item?
Overdues & Fines
What do I do if the library doesn't have the book I'm looking for?
How can I donate a book to the library?
Does the library take used book donations?
How do I suggest a title for purchase?
How do I return my library materials?
How do I look up a book at the library?
How do I check my library account?
How do I get my PIN?
How do I donate to the library?
How do I give a memorial or honor gift to the library?
How can I use the Internet?


Borrower's Guidelines:

Given below are the general guidelines for checking out materials and obtaining library cards. Please contact the circulation desk (886-3391) for further information.

How do I get a library card?

Anyone may use materials in the library. A library card is needed to check out materials or use the Internet. Persons living within the city limits of Marshall may obtain a library card free of charge by presenting a picture ID along with proof of residency. Non-resident (outside the city limits of Marshall) users pay an annual fee of $35, which entitles all members of their immediate household to a library card. Children 17 years of age and under must have a parent or legal guardian's signature (with driver's license number and date of birth) to obtain a library card. There is no minimum age for a child to apply for a library card. Temporary residents may purchase a temporary library card which entitles them to all library services. Temporary cards are issued for a period of 12 weeks at a cost of $6. Proof of identity is required. Remember that you must have your library card with you to check out materials and that you are responsible for all items checked out on your card.

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How many books can I check out at one time?

Per card checkouts: You may check out up to 40 books and/or audiobooks at once on an individual card. 

Per household checkouts: You are limited to 5 movie discs or one series package per household at any one time.  All movies are checked out for one week at a time.

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How many days can I check out a book or movie?

Most materials circulate for 21 days. Exceptions are 7 days for DVD's and and 14 days for New Books.

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How do I renew an item?

Most materials may be renewed three times either in person or by phone. Materials with hold requests may not be renewed.

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Overdues & Fines

Fines are .10 per day/per item. Each library patron has the responsibility to know the library policies and abide by them. Fines are charged to encourage prompt and safe return of materials. Patrons must take care of any overdue fines or lost materials before they can use library services or the Internet.

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What do I do if the library does not have the book that I am looking for?

You have two options if the library does not have the book that you are looking for. If the book is a new release, popular item or a title that you think we may want to add to our collection, you may request that we purchase the book. Requests should be for current materials, published in the past two years. To do this, fill out a Request for Purchase card. The library will be happy to consider your request.

You may also request a book through Interlibrary Loan.



Because no library can own everything, Interlibrary Loan, or ILL, is a service that allows libraries to share resources with one another. A patron may request materials not owned by the Marshall Public Library from another library. Any patron in good standing with a valid library card may make a request.

Is There A Charge For This Service?

Due to a grant from the Missouri State Library, there is currently no charge for ILL service. Normally, there is a $3 postage fee per item when obtaining books through interlibrary loan. The fee is due when the item is picked up. An interlibrary loan book usually checks out for 3 weeks and, depending upon the library from where the book was borrowed, you may be able to renew the item.

How Do I Request An ILL?

You may fill out a request form at the circulation desk. We will search our database of participating libraries for your book. Information required is the title and author and your name and phone number. If an item is lost or damaged you are responsible for the replacement cost plus any additional processing fees assessed by the lending library. The patron is billed the $3 postage fee for Interlibrary loans ordered and received by the library but not picked up after being notified.

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How can I donate a book to the library?

A library book, given as an expression of friendship, is a wonderful way to honor friends and loved ones on special occasions such as birthdays, anniversaries and other special events. A book given as a memorial tribute to family and friends is a fitting expression of sympathy and a lasting tribute. You can be assured your donation will have purpose and meaning for many years to come.

We welcome suggestions for a particular subject area or type of material you would like purchased with your donation, but we ask that you let library staff select titles to assure that the materials donated meet the needs of our patrons.

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Does the library take used book donations?

The library does take donations of used books. The books should be clean and in good condition. The books are taken with the understanding that they will be added to our collection at the Director's discretion. Donated materials will be added only if they meet the same standards required of purchased materials. Items not meeting those standards, those that are out-of-date, un-needed duplicates of items already owned, or those in a format unsuitable for library use, will be set aside for future book sales. Proceeds from sales are used to purchase needed items for the library.

 Many people ask about receipts for tax purposes. While we can issue a receipt for the number of items donated, we cannot assign a monetary value to donations.
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How do I suggest a title for purchase?

Library users play a very important role in our collection development process. You may request a title for the library to add to its collection by filling out a Request for Purchase card and turning it in at the circ desk. We will give careful thought and consideration to your request. We generally will not purchase items that are more than 2 years old, or that are available only as mass market paperbacks. If the title is purchased, we will notify you when it arrives and is ready for checkout.

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How do I return my library materials?

Checked out items may be returned in person or put in the book drop. Materials are retrieved from the book drop twice daily.

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How do I look up a book at the library?

The Marshall Public Library has been fully automated since its opening in 1990. The online card catalog is accessible on all library computers and from home with the click of your mouse. If you are unfamiliar with web-based card catalogs, the library staff will be happy to assist you. In addition, you have access to your library account where you may check to see when your library materials are due, if you have fines, renew your books and reserve books.

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How do I check my library account?

You may go online either from home or in the library and check your account. Click on Catalog in the blue menu bar. Then click on Enter The Catalog. Under the search fields, you will see the words My Account. Click on that. You will need your username (your library card #) and PIN #. Come by the library in person and ask for your PIN at the circ desk.

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Get my PIN?

Each person holding a library card is also automatically issued a computer generated, confidential PIN (personal identification number). This PIN is used to easily access your library account on the library website. The PIN allows you to check your account information, place materials on reserve, renew materials and view what you have checked out, the due date and any fines that may have accrued. You will need to come to the library, in person, and ask for your PIN at the front desk. PINs are never given out by the library staff to anyone other than the card holder. Once you are in your account, you may change your PIN if you wish.

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Donate To The Library?

Giving a donation to the library can have far-reaching benefits. There are many opportunities to help the Marshall Public Library. Each and every donation, large or small, is valuable and much appreciated by the library. All are a significant and lasting way to support the library and the community. 



Genealogy
MHS yearbooks from the 1940s and 50s
Local city directories from before 1950
Local church directories
Funds to purchase microfilm of local papers

Genealogy volunteers (for weekends, primarily)
Coordinator for oral history project
Update library photo albums


To make a donation, simply bring or mail your donation to the Marshall Public Library, Attn: Library Director, 214 N. Lafayette, Marshall MO, 65340.

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Give A Memorial Or Honor Gift To The Library?

Books and other library materials or fixtures, given as an expression of friendship or remembrance are a wonderful way to honor friends and loved ones. A book can serve as a memorial to someone dear now gone, a favorite book can be given on a child's birthday, to mark an anniversary, or a book on a new-found hobby can express hopes for a leisurely retirement. While we welcome suggestions for a particular subject area or type of material you would like us to purchase with your gift, we ask that you let the library choose specific titles to assure that the books, materials or fixtures donated meet the needs of our patrons. Each donation is acknowledged and the honoree or honoree s family is notified of your generosity.

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Internet

The Marshall Public Library is pleased to offer internet access to the public, travelers and guests. After reading our policies and regulations and agreeing to its terms, you may access your e-mail account or search online. It is required that the patron have a current Marshall Public Library card and be in good standing with no overdues or bills to use the computers. For guests, a $1 guest fee is collected each visit. You may view the complete Internet rules and policies in the library policy manual. Wireless service is also available. Library cardholders (in good standing) may access wireless service at no charge. Guests may use the wireless service at a charge of $1 for a two-hour session.

Internet Filtering:

The internet is a global entity with a highly diverse population of users. All public access computers in the Marshall Public Library are equipped with filtering software to block offensive materials. Further information on library Internet use and filtering can be found in the library policy manual.

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